Who we are
DramaReel is operated by DramaReel. When this policy says “we”, “us”, or “our”, it means DramaReel. When it says “the app”, it means the DramaReel mobile application on Android and, when released, iOS.
You can reach us at emi.business82@gmail.com for privacy questions, and emi.business82@gmail.com for product support.
What we collect
We collect only what we need to run the service, measure product quality, show ads you choose to watch, and complete store purchases. We do not ask for your contacts, photos, camera, microphone, SMS, or precise location.
Information stored on your device
Most preferences stay on the device. This includes onboarding and interest choices, language and theme, mute and quality settings, watch progress, continue-watching history, favorites, recent searches, coin balance shown in the wallet, and a locally generated device and session identifier. Sign-in tokens, when an account exists, are stored in the platform Keychain or Keystore — not in ordinary app storage.
Information processed by our services
| Account and profile | If you create or sign in to an account, we process display name, handle, avatar, and authentication tokens so we can restore your session and entitlements. |
|---|---|
| Usage and playback | App opens, onboarding and interest completion, series impressions, episode start and completion milestones, searches, favorites, and share actions. These events help us understand what to recommend in For You and Home. |
| Device and diagnostics | Device model, OS version, app version, locale, network type, crash traces, and performance signals. We use this to keep playback stable and to fix failures. |
| Advertising | Advertising identifiers, approximate region derived by ad partners, and whether a rewarded, native, or interstitial ad was offered, started, or completed. Rewarded ads are the primary unlock path. We do not use app-open ads. |
| Purchases | Product identifiers, transaction identifiers, and purchase tokens for coin packs and VIP subscriptions. Our servers verify purchases with the store. The client is never the source of truth for premium status. |
How we use data
- Deliver the catalog, resume playback, and personalize For You from interests and watch history.
- Operate the coin and task loop, including rewarded-ad unlocks.
- Process, restore, and revoke in-app purchases and subscriptions.
- Measure product events, diagnose crashes, and improve reliability.
- Show ads, prevent fraud, and honor regional consent where required.
- Communicate about the service when you contact us.
- Comply with law, store rules, and enforce our terms.
Where a privacy law requires a legal basis, we rely on performing our contract with you, legitimate interests in a safe and working product, legal obligations, and consent for personalized advertising in regions that require it.
Ads and identifiers
DramaReel uses Google AdMob for rewarded ads (primary), native ads in discovery, and infrequent interstitials after several completed free episodes. AdMob and its demand partners may collect advertising IDs, IP address, device data, and interaction data to serve, personalize, and measure ads.
You can reset or delete your advertising ID, or opt out of ads personalization, in Android or iOS settings. In the EEA, UK, and other consent regions we may show a consent message before personalized ads are requested. You can also learn more in Google’s Privacy Policy and AdMob’s guidance.
Purchases and coins
Coin packs and VIP subscriptions are billed by Google Play Billing or Apple StoreKit. We receive confirmation data needed to credit coins or unlock VIP. Payment card numbers are handled by the store, not by us. Refunds, pending payments, grace periods, and revocation follow the store and our entitlement server.
Virtual coins and unlocked episodes have no cash value outside the app unless required by local law. Purchase history used for restore may be stored on our servers so entitlements work across devices after you sign in.
Storage, security, and retention
Device preferences and watch progress live in encrypted on-device storage. Tokens use the system Keychain or Keystore. Android backup of app data is disabled. Analytics, crash, ad, and purchase records are kept by us or our processors only as long as needed for the purpose collected, then deleted or aggregated.
No method of transmission is perfectly secure. We use HTTPS, least-privilege access, and store-verified purchases. If we become aware of a breach that affects you, we will notify you and regulators as the law requires.
Our processors may store data in the United States or other countries. Where required, we use appropriate transfer safeguards such as Standard Contractual Clauses offered by those processors.
Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, to object to or restrict certain processing, and to withdraw consent. California residents may also have rights to know, delete, correct, and opt out of sharing for cross-context behavioral advertising.
To use these rights, email emi.business82@gmail.com. We may need to verify your request. You may also clear local history, favorites, and preferences by uninstalling the app or using in-app reset controls when they are available. Store purchases are managed in Google Play or the App Store.
Children
Changes to this policy
We will update this page when the product, processors, or the law changes. The “Updated” date at the top is the latest version. Material changes will be highlighted in the app or on this page where practical. Continued use after an update means you accept the revised policy.
Contact
DramaReel
Privacy: emi.business82@gmail.com
Support: emi.business82@gmail.com
If you are in the EEA or UK and we appoint a representative or DPO, their details will be added here.